Say goodbye to 100% positive feedback in 2024

Reading through this forum and noticing in general, there's been a significant uptick in impatient stressed out customers. Ready to open cases, file chargebacks and claim victim so fast it'll make your head spin.

I've been selling construction tools and equipment on eBay steady over the last decade. Over 1,100 items in the store. It provides a full-time income and it's a full time job. I've never seen such an onslaught of impatient childish customers as I have this year. That's in addition to general abusers and cash refund fishers.

I've enjoyed 100% positive feedback for the greater part of these 10 years. Now it seems like 1 out of 10 sales becomes a problem. No matter what. Regardless of striving every which way to make transactions great.

Hiccups that I'm at fault honestly used to be one out of 100 or one out of 50 sales. Always attempting make it right with the customer. It happens can't be perfect.

This is presumptuous but I personally feel a lot of problem buyers are stressed out financially and probably in a s*** ton of debt and are trying to squeeze whatever they can and take advantage of honest sellers. Either that or just they're new and used to be spoiled and abusing Amazon they're going to try to pull the same crap on eBay. Definitely infuriating.

The list of complaints spans a wide variety. Claiming things aren't delivered when they're showing delivered, wanting free things that aren't included, opening unwarranted chargeback disputes even as products are still en route thru the carrier. (No joke on that last one)

If you have 100% positive feedback, it's easy to get stressed out to keep up the best possible reputation.. I'm thankful for seller protections. At least eBay does help at times especially when a customer is flat out in the wrong. I've kind of accepted the new reality this is just going to be the way it is for all sellers. You could kiss that 100% feedback goodbye. Welcome back to the 90s!

Maybe I'm wrong, maybe it's a fluke but it's what I'm observing lately. Anybody else feel this or seeing this too?

I've literally thought of going into a new line of work and just auctioning off my inventory if this continues down the path it is. Not giving up hope yet though. Good customers make up the majority but the amount of bad apples and bs lately really make me question if this is all worth it. Sorry for the huge post. Thanks for reading.